Regions Bank has made several investments in Mississippi designed to help our neighbors and local businesses build on their success and grow their finances with services that make banking simpler. Even with all the technology, the latest features on your Regions Mobile Banking app, and more, banking is still – at its core a people business.
And now, the people of Regions Bank are honored to celebrate a new national recognition from American Banker magazine’s Top 20 Banks by Reputation listing.
Results of the publication’s annual study – which measures the emotional connection individuals have with financial organizations across the U.S. – saw Regions experience a significant increase in overall scores compared to the previous year, elevating us to the No. 2 position – in the entire nation. The No. 1 institution is not a direct competitor of ours; it’s a bank where membership is limited, and it doesn’t have the network of branch locations like we do. Needless to say, we are very, very proud that of the retail banks serving Metro Jackson and Mississippi – Regions is leading the way.
This newest industry accolade speaks directly to the commitment of Regions’ teams and how our associates deliver tailored services to help people reach their own, unique financial goals.
Our teams in Metro Jackson and beyond work hard and are dedicated to making an incredible impact on our customers, clients and community members. Our associates are the foundation our reputation is built on.
Based on four questions measuring degrees of trust, respect, admiration and good feelings, American Banker’s scores are highlighted by several key factors, including strong leadership and a well-managed organization, fair and ethical behavior and transparent business practices, financial performance and underlying principles of ethical, inclusive and sustainable business practices.
Regions excels in each category. And that’s no accident.
We strive to do what is right and fair and are guided by what will make our business stronger, including engaging in transparent stakeholder dialogue, making practical decisions to increase efficiency and reduce emissions and energy use, and investing in evolving technologies that will enhance our operations and data security.
The investments we are making in talent, technology, products and services truly impact the customer, and, in turn, help influence a positive Regions reputation. Our strategic and ethical community engagement initiatives are uniquely developed and executed to support economic development, financial education and financial wellness. We show people daily how we live our values through our services, reinforcing our reputation at every touchpoint.
But our reputation doesn’t stop at individual customers. Businesses also recognize Regions as a source of consultative service and specialty capabilities. Whether it’s providing award-winning financing solutions for corporate clients that increase U.S. exports, expanding our Treasury Management service abilities or focusing on growing small businesses, our work growing and sustaining businesses of every size further contributes to the health and wellness of national and local economies.
Reputation is so vitally important to our business model and corporate governance that we have stood up its own department. The Reputation Management team works diligently every day to identify reputation risk and to strengthen and reinforce our corporate culture – all while encouraging strong relationships with stakeholders.
Our latest accolade – which comes on the heels of other high-profile industry recognitions and honors over the last few months – is evidence that Regions associates are doing just that: managing our strong reputation through hard work, dedication and a fervent commitment to doing the right thing for those we serve here in Jackson and throughout the Magnolia State.
